Privacy Policy

At Infanect, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and protect your data when you use our services at www.infanect.com.

1. Who We Are

Infanect (referred to as "we", "our", or "us") is an online platform that connects users with verified service providers, ensuring the safety and credibility of those handling your children. Our website is www.infanect.com, and we are committed to safeguarding the personal data you share with us.

2. What Information Do We Collect?

We collect the following personal data: Personal Identification Information: Name, email address, phone number, and location. Service Provider Details: For registered service providers, we collect professional credentials, licensing information, and service details. Transaction Information: Payment details for services rendered via the platform. Technical Data: IP addresses, browser type, operating system, and access times. We collect this information when you: Register on our website. Sign up as a service provider. Use our services or contact customer support. Interact with our platform through cookies and analytics.

3. How We Use Your Information

We use the information we collect for the following purposes: Service Delivery: To provide you with the services offered through Infanect. Account Management: To manage your user account and service provider profile. Transaction Processing: To handle payments and fulfill contracts. Communication: To respond to your inquiries, provide updates, and send notifications. Improvement of Services: To analyze and improve our website and services based on user interactions. Legal Compliance: To comply with legal obligations and ensure security.

4. Data Sharing and Disclosure

We may share your personal data with: Registered Service Providers: To enable service delivery. Payment Processors: For handling payments securely. Legal Authorities: If required by law or to protect our legal rights. We will not sell or rent your personal data to third parties without your consent.

5. How We Protect Your Data

We employ security measures to protect your data, including: Encryption: Data transmission through our platform is encrypted via SSL. Access Controls: Only authorised personnel have access to your personal information. Data Storage: Personal data is stored on secure servers within kenya]. Despite our efforts, please note that no method of transmission over the internet or electronic storage is 100% secure.

6 .Your Data Protection Rights

Under data protection law, you have the following rights: Access: You can request access to the personal data we hold about you. Correction: You have the right to request the correction of any inaccurate or incomplete data. Erasure: You can request that we delete your data under certain conditions. Restriction: You can request that we restrict the processing of your data. Objection: You can object to the processing of your data, including direct marketing. Data Portability: You have the right to receive your personal data in a structured format and transmit it to another organisation. To exercise your rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to: Improve your experience on the platform. Analyse website traffic and usage. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy and Data Protection Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed of how we protect your data.